The holiday season is just around the corner and postal services worldwide have started to experience an increase in mail volume. Please note that Standard and Expedited outbound mail via the local postal service may be subject to delays depending on your location from November onwards.

Additionally, a recent update from DHL, effective 22 October 2021 pertains to additional transit times of 2 days for packages originating from Hong Kong. Please take note.

Effective 7 November 2021, DHL will also be imposing emergency surcharges. While we strive to provide the best possible customer experience, and do not expect our product prices to change, we will however need to adjust our minimum threshold for free shipping effective Monday 1 November 2021 HKT.

If you have any questions, please email us at cs@rappcollect.com or contact us on discord at https://discord.gg/q4fKxYZcbz