Yes, you can. Preorders can be found here.
Please take note of the release dates before purchasing.
(Applicable for new releases that have not yet been posted on discord. Pre-orders taken on discord will be fulfilled as previously processed.)
If you have any questions, please contact us at email@example.com
You have 1 hour from the time the payment is made to cancel your preorder.
Please refer to our Refund Policy
After 1 hour, we will be unable to cancel your preorder. As we go through a process to lock a reservation with our supplier, once this window has passed we are no longer able to reverse the reservation.
No. Our shop is strictly in USD. Any refunds issued will also be in USD and converted to your local currency by your payment provider. Please note that we have no control over the currency conversion rates at the time of the refund.
For our full policy, click here.
We use SF Express to send packages, free of charge for orders over $100 USD. Larger items such as collectibles, may require an additional fee.
We are able to ship to most countries worldwide via Expedited Airmail, DHL Express or FedEx International.
We are currently unable to ship to Mexico, Brazil, Ukraine, Russia, UAE and countries in the Middle East.
SHIPPING DURING COVID-19
Standard airmail via postal services are currently suspended as of 1 January 2022.
Please note that delivery times are indicative only. Packages may experience a longer transit time based on COVID-19 restrictions in the destination country.
The following table describes available services as of June 2022.
|Expedited Airmail*||12||Does not include customs clearing and flight conveyance|
|DHL Express||2||Door to door|
|FedEx International Priority||2||Door to door|
|Local SF Express Delivery||1||Door to door|
* this service may not be available for some countries once weight exceeds 2.0 kg
If your orders do not qualify for free shipping and you are ready to ship, contact us and we will provide you a quote based on the available shipping services.
If you have other shipping questions, please contact us.
We offer free shipping on select products.
|Free shipping via|
|Personal pack breaks|
Single card purchase
|Bulk will require a separate shipping fee, see table below.|
Certain Break Options will also require additional shipping. Please refer to the product page for details on which Break Options will require this fee.
|$350 USD||DHL Express|
|Card case||Ships separately from other products||Expedited Airmail|
|Preorders and Sealed |
|Some items may have free shipping via Expedited Airmail if |
the service is available in the destination country.
Please refer to the product page.
For an extra fee, you may add these items to ship with a package qualified for free shipping.
To reduce your shipping cost, some items are calculated pro-rata
Updated 14 June 2022
|Duplicate rare holos |
and bulk from live breaks
United Kingdom, Europe
|$19 / kg|
$24 / kg
$9 / kg
|9 pocket binder - Master Set||Worldwide*||Pro-rated||DHL Express
|Shikishi binder||Worldwide*||Pro-rated||DHL Express
|Collectible Displays, Supplies,|
* some countries may not be available as a shipping destination
Expedited Airmail, DHL Express and FedEx International shipments all come with tracking numbers.
Tracking numbers will be sent via email.
Please make sure your shipping address is correct before requesting shipping. We will not be responsible for undelivered mail due to incorrect information.
A live break is an online event where items (trading card game packs, collectibles, etc) purchased by customers are opened live on stream in front of an online audience.
You can watch past broadcasts of our live breaks on twitch.tv/rappcollect. Click Follow to be notified when we next go live so you can join in on our live stream!
You can also find our schedule here.
Break Options are a unique feature of Rapp Collect.
Our customers have total control over what they can choose to keep from their personal, group or PVP break(s).
To qualify, you must have an accumulated spend of $350+ USD in stored orders with us within 12 months.
Bounties are valuable cards pulled from breaks with us that you can claim bonus LP for.
To qualify as a bounty, the card must be valued over 5,000 Japanese Yen as referenced in yuyu-tei.jp
Qualified bounties can be claimed here.
Verified bounties will receive 2% of the card value displayed on yuyu-tei. Please follow the instructions when claiming a bounty.
As we can store your breaks for up to 12 months from the order date, you have full control over how quickly you reach the free shipping tier.
We collect all bulk that our customers decide not to ship, into boxes.
These boxes are then donated to local charities that oversee orphanages or organizations that care for underprivileged children.
|Bulk from||Donated to|
|March 2021 - August 2021||Po Leung Kuk|
|August 2021 - February 2022||Crossroads Foundation|
We offer two reward programs.
1. Open an account, it's free!
2. Before making purchases, make sure you are logged in. For every $1 spent, you will receive 1 LP (loyalty point).
3. Accumulate LP to redeem discounts and items through the Rewards dashboard.
4. Member tiers are upgraded based on accumulated spend. Each tier provides an LP multiplier increasing the number of LP accumulated for every $1 spent.
5. The Rewards dashboard will indicate how close you are to reaching the next tier.
Following us on social media (Instagram, Twitter) rewards points
If there is no account activity for 90 days, the LP in the account will expire. However, the membership tier will never downgrade and it will never expire.
Your friend gets $10 USD off their first order (minimum order $50 USD)
On successful order, you get 10% off your entire cart (no minimum)
You can find the referral code in the Rewards dashboard under the column "Earn Loyalty Points"